Contact us


Strike action update
 

As a result of today's industrial action, the city council has decided to close its face-to-face service within City Hall’s customer centre and concentrate resources on providing a full telephone service for all customer enquiries.
 
Although the council is not operating with its usual staffing numbers, as a whole, it is working to a business-as-usual approach.
 

Do it online
A to Z of services

DoItOnline.gif
Pay for it, tell us about it, apply for it, Do it online..

 


 

GeneralEnquiries.gif
If you can't find what you/re looking for try the A to Z
Email us 
Sign up for it

email.gif
Email us your enquiry 
more....
 

SignUpForUpdates.gif
Sign up for email updates for council news. events, job vacancies more...
 

Phone us
Out of hours
Phone.gif
Opening hours: 8am to 5pm Monday to Friday, more...
OutOfHours.gif
For out of hours service
emergencies call:
0344 980 3333.



Write to us
Visit us

Write.gif
Write to us at City Hall, Norwich, NR2 1NH, more...

visit.gif
Customer centre opening hours: 8.45am to 5pm. Closed 8.45am to 1pm, Wednesday mornings more...


Your councillor
Media enquiries
councillor.gif
Find out which councillor represents your ward, more...
media.gifPlease get in touch with our communications team, more...