Housing benefit is available for both council tenants and private tenants who are entitled to help with their rent. How much help is available varies according to:
- family circumstances
- income and savings
- the people you have living with you.
Outgoings are not taken into account.
People receiving income support or jobseeker's allowance (income Based) will receive 100% of 'eligible rent' and a deduction will be made for anyone who is not a partner or a dependent child living with the claimant.
Anyone who thinks that they are entitled to housing benefit should pick up a housing benefit form from City Hall, or email benefits@norwich.gov.uk
Alternatively, you can use the online housing and council tax benefits claim form.
Seven most wanted!
We're looking for the 'Seven most wanted' pieces of information that will help us speed up your benefit claim. Click the below link to find out what these are.
Click here for the 'Seven most wanted' list
How to check if you are eligible for housing benefit
To determine if you qualify for any benefit, use the online benefits adviser calculator on the Directgov website which will also give you an indication of any possible award that may be given to you. Follow the link to complete the form for an estimate:
Online benefits adviser.
If you would like additional information about housing and council tax benefit, visit the benefits and financial support section on the Directgov website for useful information.
Change of address
If you are claiming housing benefit and have moved or are about to move, please inform the benefits team of the following information immediately, using the form below:
- the date you moved in
- the new address
- proof of new tenancy if renting from a private landlord or housing association.
Change of address form (172 Kb pdf)
Local Housing Allowance (LHA)
Local Housing Allowance will be a major change to how housing benefit will be paid to private tenants - click here to find out more about LHA.
Contact details
For further advice call: 0344 980 3333 or email: benefits@norwich.gov.uk
Related pages