Managing trees on land owned or managed by the council
Our citizen services team manages trees and land owned or managed by Norwich City Council. This includes:
- gardens of council homes
- communal areas of council homes or flats
- roadsides and verges.
Works to privately owned or protected trees
The planning development control team is responsible for works to privately owned, protected trees. This includes protecting important trees by issuing Tree Preservation Orders (TPOs). TPOs can be put on important trees wherever they are - on private or public land. More information about works to trees.
Trees are pruned when they are:
- overhanging roads (below 5.4m)
- overhanging footpaths (below 2.5m)
- touching adjacent property.
Trees are removed when they are:
- structurally unsafe or leaning dangerously
- damaged and potentially hazardous
- Preventing access (where pruning is insufficient)
Jessop Road tree survey - March 2008
This survey was commissioned by Norwich City Council in order to appraise specified trees within the area of Jessop Road in relation to the potential risk that they may pose.
The results can be viewed from the links below:
Report and appendix 1
The most common complaints are that trees are:
- too large and blocking out sunlight
- too tall and unsafe
- dropping leaves into gardens
- overhanging gardens
- depositing sap onto the pavement or parked cars.
Neither of these complaints on their own are reason enough to prune or cut down a tree.
What to do if a council-owned tree needs to be pruned or removed
Contact the customer contact team on 0344 980 3333 or email firstname.lastname@example.org
Norwich City Council, City Hall, Norwich, NR2 1NH.
What happens after an enquiry have been received?
Following an enquiry, the tree or trees will be inspected and if work needs to be done, the tree surgery contractor, will be asked to do the work within six weeks.
The time taken for an initial inspection will vary according to workload.
What to do if a privately-owned tree needs to be pruned or removed
To find out whether a tree has a TPO or is in a conservation order contact the tree protection officer in the planning department.
t: 01603 212546
Other services relating to trees
We also provide information about:
- tree planting in the city
- advice on management of trees that are not the council's responsibility
- current legislation regarding trees and the built environment
- private tree surgeons.
For further information please contact the customer contact team.
t: 0344 980 3333