Housing improvement board

The group was set up by the council in 2009 as part of our commitment to improving the housing service we provide and it successfully acted as a ‘critical friend’ or adviser to the council in the delivery of our housing improvement programme.

 

HIB was made up of internal and external experts, including tenants, and met formally on a bimonthly basis to consider the council’s progress in its mission to deliver significant improvements to the housing service – or as and when required to look in greater detail at a particular area.

 

The board has assisted the council in making a great number of achievements over a three-year period and, as a result, fulfilled its purpose of significantly improving the performance of the housing service.

Norwich City Council offers a wide range of opportunities for tenants to make a difference, influence and help shape the housing service. Click here to find out how you can get involved, either as an individual or as part of a group.