Communications

Norwich City Council’s communications team is based at City Hall and consists of communications officers, the web team and design, print and production team.

General enquiries

For any general communications issues, please contact communications manager Richard Balls on 01603 212991 or email richardballs@norwich.gov.uk

Media enquiries

If you have a media enquiry, please contact the relevant communications officer. 

Sharon Page

  • channel shift
  • corporate resources - finance, legal and democratic services, licensing, health and safety, procurement, HR and learning
  • customer contact
  • emergency planning
  • public protection (including food safety)
  • sports development
  • twinning
 

Sara Martinez

  • allotments
  • community engagement
  • economic development
  • grounds maintenance
  • Homes & Communities Agency (HCA) partnership
  • housing development
  • neighbourhood services and safer neighbourhoods (including CCTV and antisocial behaviour)
  • parks, open spaces and trees
  • planning
  • private sector housing
  • transportation

t: 01603 212199
saramartinez@norwich.gov.uk
 

Sarah Jacotine

  • garages
  • home ownership and leaseholder management
  • housing landlord services
  • housing options
  • planned maintenance (housing)
  • responsive housing maintenance and tenancy support (including NCAS)

Rachel Holliday (Mondays and Tuesdays)

  • asset management (non-housing)
  • events and culture
  • civic office
  • Norwich Market
  • St Andrews and Blackfriars Halls

t: 01603 212009
e: rachelholliday@norwich.gov.uk 

Kristina Fox (Wednesday to Fridays)

  • energy saving and environmental issues
  • financial inclusion (bite back at the crunch)
  • partnerships
  • policy and performance
  • Tourist Information Centre
  • waste and recycling, street cleaning, fly-tipping and graffiti

t: 01603 212009
e: kristinafox@norwich.gov.uk

Alternatively, you can email communications@norwich.gov.uk

Citizen enquiries

For information relating to Norwich Citizen magazine, See the Citizen webpage or email citizen@norwich.gov.uk

Website enquiries

If have an enquiry about the website, please contact Ann-Marie Sadler on 01603 212481 or email ann-mariesadler@norwich.gov.uk

Social media

Norwich City Council uses several social media channels to communicate information about its services and interact with its customers. See our social media page.
 

 Useful Links