Tourist Information Centre (TIC)

Tourist Information CentreNorwich Tourist Information Centre
The Forum
Millenium Plain

How to find us map

t: 01603 213999

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General opening hours


​ ​​Shop and visit map

Vist the TIC and pick up a guide to shopping areas and popular attractions in Norwich There's also a free city centre map, discounts and ticket offers.
You can also order the guide online.

April to October

Monday to Saturday 9.30am to 5.30pm
Sunday 10.30am - 3.30pm
(mid July to mid Sept)
November to March
Monday to Saturday 9.30am to 5.30pm

Our services

We can book accommodation and make all your travel arrangements as well as provide information on tickets, events, attractions and days out.

Our beautiful new Norwich Guide Book, which is on sale for £1.95 at our Tourist Information Centre, will tell you all you need to know. It has fabulous photos and information about: cathedrals and churches, museums and galleries, heritage buildings and areas, parks and gardens, theatres, cinemas and live entertainment and more.
You can contact us by phone, email or send us a tweet or alternatively come and visit us in The Forum.
Elm Hill
 Guided walking tours
Norwich Castle
 Tours of Norwich buildings

I love Norwich merchandise
I love Norwich merchandise

  • Booking service for local and national accommodation
  • Local maps, books and leaflets
  • Walking and cycling guides
  • Information on local attractions and things to do
  • Guided tours
  • National Express coach travel and information
  • Souvenirs and postcards
  • Help and advice on planning your holiday
  • Go 4less cards (entitling qualifying Norwich City Council residents to discounts of up to 50 per cent on some leisure facilities and activities)
  • UK holiday information
  • Events information
  • Youth Hostel Association (YHA) membership

  Special Mayor's chains and radicals tours


Useful websites

Visit Norwich - The official tourism website for Norwich.

HEART - Heritage Economic and Regeneration Trust - a charitable organisation which champions Norwich's heritage.
The Forum - Information about the building and its facilities .

Walkit - A walking route planner. 

Parking in Norwich - Information about Norwich City Council-run car parks.

Coach drop off and parking in Norwich