Eligibility and restrictions on residents permits
Some properties newly built or converted and occupied from the year 2000, and in all cases on or after 8 July 2004 (or when the permit area was first introduced, if that was later than this), are not eligible for parking permits.
See frequently asked questions for more information.
If you have any questions on eligibility of residential addresses for permits, contact the customer contact team on:
t: 0344 980 3333
Outside the city centre controlled parking zone (CPZ), eligible residential addresses may apply for a resident’s permit for each vehicle registered at that address, in addition to a visitor's permit.
City centre CPZ residential addresses who are eligible may apply for one resident’s permit and one visitor’s permit only.
Eligibility for free permits
Each residential household is entitled to one free on-street residential or visitor’s parking permit if the applicant is:
- in receipt of means tested benefits such as working tax credit, income support, housing benefit, council tax reduction or job seeker's allowance
- in receipt of child tax credit if earnings are less than the current threshold established by HMRC (2012/13 £15,860) and evidenced by your decision letter.
Please note that non means tested benefits such as Child Benefit are not accepted.
This discount is not available to visitors, business or other non-resident permit holders, as these permits are not assigned to specific vehicles.
Motorcycles, mopeds and all powered two-wheelers
There is no need to obtain a permit for these vehicles.
The following vehicles do not require a permit to park in a permit bay:
- any vehicle parked in designated (non-permit) limited waiting bays for the time stated in the bay (NB permit holders may use limited waiting bays within CPZs but only for the time stated in the bay)
- emergency vehicles (fire, police and ambulance vehicles on emergency call out)
- blue badge permit holders can park for up to three hours in a permit bay (use your clock) - use a visitor permit, if you are visiting someone for longer who lives in a permit parking area; if you live in a permit parking area, your own vehicle will need a permit
- vehicles actively loading or unloading passengers, goods or postal packets
- highway or utility engineering works within the public highway (this does not include day to day visits to customers)
- vehicles parked with the permission of a uniformed and on duty Norwich City Council civil enforcement officer
- removals vehicles actively loading and unloading.
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