Parking - pay and display/multi-storey car parks

Find a car park, check opening times and charges

Norwich City Council operates two multi-storey car parks (1414 spaces) and 12 pay and display surface car parks (1257 spaces in total), most of which are open 24 hours a day, 7 days a week. See below for details.

Charges apply at all times, including bank holidays and public holidays.

Find a car park using our handy parking planner (471 Kb pdf)

Check live parking space availability in selected city centre car parks and Park & Ride.

Check parking charges

Charges vary from car park to car park, depending upon the location, day and time of day.

Note: evening tickets in all of our car parks are valid through until 9am the following day.


Multi-storey car parks 

The council also operates two multi-storey car parks providing 1414 spaces:  

St Giles multi-storey car park

Address: St Giles Street, NR2 1JL
Spaces: 330
Opening times: 7am to 1am, Monday to Sunday
Maximum headroom: 1.9 metres

St Andrews multi-storey car park

Address: Duke Street, NR3 3AT
Spaces: 1084
Opening times: 24 hours a day, 7 days a week 
Maximum headroom: 2.3 metres
More information about St Andrews

Disabled parking

Free car parking

Blue badge holders may currently park free of charge on the following city council public car parks only. Please ensure that a valid badge and clock is clearly displayed in your vehicle. 

Barn Road car park, St Swithins Road NR2 4SZ
Colegate car park, Golden Dog Lane NR3 1HS
Monastery Court car park, Elm Hill NR3 1HN
Queens Road car park, Queens Road NR1 3PG
Rose Lane car park, entrance on Mountergate NR1 1PZ
St Crispins Road car park, Chatham Street NR3 3DN
Westwick Street car park, Westwick Street NR2 4SZ

Charges at other car parks

Normal charges apply to blue badge holders at all other city council public car parks.

Car park charges

If you are a car park user with a blue badge you get an hour’s free parking for every hour you buy.

  • For pay and display car parks: The free additional time extends beyond the expiry time shown on the ticket.
  • For multi-storey car parks: Please take your ticket to the kiosk for validation, prior to departure.

Allocated spaces with street level access are available in St Andrews and St Giles multi-storey car parks. Normal charges apply.

Car park security

The St Giles multi-storey car park is staffed throughout its opening times. Between 1am and 7am the car park is closed and locked.

St Andrews car park is staffed 24 hours per day.

Any problems that occur can be reported directly to the kiosk attendant or security guard. Also, there are yellow customer Help Points situated on all levels in the main stair core at St Andrews car park, and a yellow customer assistance freephone in the main foyer at St Giles car park, which will direct you through to an assistant who can provide help 24 hours a day.

All our pay & display car parks are patrolled regularly by uniformed parking attendants. There are closed circuit television cameras on several of our car parks that are linked to the city centre CCTV system. These are monitored 24 hours a day, 365 days a year.

Wherever you’re parking, always remember to check the tariff board, machine instructions and signs for the correct payment. If you fail to display a valid ticket or contravene the parking regulations you will be issued with a parking ticket (Penalty Charge Notice).

Penalty Charge Notice (PCN)

To find out how to pay or challenge a parking ticket please go to the Penalty Charge Notice (PCN) pages below.

Parking Tickets (PCNs) – Payments
Parking Tickets (PCNs) – Challenges

Advertising opportunities in St Andrews and St Giles multi-storey car parks

Poster panels are available to hire at both the award winning St Andrews multi-storey car park and the conveniently located St Giles multi-storey car park.

Prices range from £80 to £150 per month excluding VAT at St Andrews and panels at St Giles are competitively priced at £40 to £50 per month, excluding VAT.

The hire period can be for as little as one month or as many as 12 months.

Poster panels are all AO size (46½ x 33 inches), with the exception of the panels on the entry/exit lane at St Giles, which are 60 x 40 inches.

NPS Norwich Limited manage advertising opportunities in St Andrews and St Giles multi-storey car parks on behalf of Norwich City Council. If you would like the opportunity of advertising your organisation or product with us, please email or or call 01603 227966 or 227967 for details.

Click here to view pictures of advertising spaces at St Andrews car park.

Contact details

For further information about Norwich City Council car parks, please complete the enquiry form on our contact us page or call the customer contact team on:

t: 0344 980 3333
Minicom: 01603 212587

Customer contact team, Norwich City Council, City Hall, Norwich, NR2 1NH.

Related links

Norwich parking planner
Car park season tickets
Contract parking
Business dispensations
Disabled parking - blue badges
Motorcycle parking
On-street parking
Park and Ride information
Parking permits
Safer Parking Scheme