Consultation closed 15 January 2008
A major review of bus services across Norwich is being carried out – and you can have your say.
An investigation of services provided by the commercial operators in the greater Norwich area is being conducted by a scrutiny committee set up by Norfolk County, Norwich City, South Norfolk and Broadland Councils.
Its aim is to review the level and quality of bus services and identify whether further steps could be taken to deliver the first class services expected in the area.
More than 400 local organisations have been consulted, including community associations, businesses and representative bodies.
The feedback received will be presented to the committee’s next meeting at St Andrews Hall in Norwich on Wednesday 16 January at 6pm.
But members of the public are also being asked to submit their comments, which need to be received by Tuesday 15 January.
The committee is particularly looking for evidence of any general or persistent issues, good or poor, relating to punctuality and reliability, customer care, current pricing and usage.
It also wants to hear about communities which are not serviced by bus routes or where more services are needed. If anyone has any experience of how bus services operate in other countries, the committee would be interested in how the local services compare.
It would be helpful if anyone responding could say whether they are a regular bus user or not.
The joint committee will be meeting with bus operators in February and aims to produce its final report in March.
How to comment
Please send your comments to Sara Crowley at:
Norwich City Council
by email to firstname.lastname@example.org
or leave an answer phone message on 01603 212033 (evenings only - please leave your name and contact number).