Interpretation and translation
Norwich City Council can arrange for information to be translated into other languages when required. We can also provide British Sign Language interpreters and lip-speakers through the INTRAN service.
Further information can be found on our Interpreters page.
Publications
Council publications, such as Citizen, can be made available in other formats, such as audiotape and large print, if necessary. if you would like to receive any of our publications in another format please email info@norwich.gov.uk
Please inform staff within the relevant service if you need assistance. The services are free to the user.
The audiotapes are produced by Chatterbox, the talking newspaper. For further information about Chatterbox and to download their magazine then visit the Chatterbox website at http://chatterboxnorwichtn.org
The Norfolk Disability Information Service (NDIS) publish a free bi-monthly newsletter which provides local and national information and news. Visit the Norfolk County Council website for more information and how to subscribe to the NDIS newsletter.
Access to council buildings
Information about access to council premises can be obtained from the relevant service. The council is committed to making improvements to its premises in accordance with the Disability Discrimination Act.
Radar toilet keys
Radar toilet keys can be purchased from Radar. For information visit the Radar website, call 020 7250 3222 or email radar@radar.org.uk
Grants towards renovation and disabled adaptations
The council offers grants and loans to help people carry out repairs, improvements and adaptations to their homes. These include the disabled facilities grant, decent homes loan, minor works grant and empty homes loan.
For further information contact the customer contact team on 0344 980 3333 or Norwich Care & Repair (c/o Orbit Housing Association) on 01603 283337.