Norwich City Council’s main offices will be closed from the end of the working day on Friday 23 December and will reopen on Tuesday 3 January.
The closure has been introduced as a way for the council to save money as well as a response to lower demands placed on the authority, as a whole, over the festive season.
Earlier in the year the council carried out a survey asking staff to give their views on whether its main offices should be closed between Christmas and New Year.
Of the 441 employees who responded, 78 per cent were in favour of the closure.
As a result, employees have had to use part of their holiday entitlement in order to cover the additional days off between Christmas and New Year.
Customer contact information for the Christmas closure period
In the case of an emergency please call our out of hours number on 01603 412180.
If you are a tenant or leaseholder and you have a heating or hot water emergency please contact our contractor, Gasway, on 01603 258617.
For non-urgent matters you can fill in a ‘contact us’ form and this will be dealt with when the main council offices reopen in January. This will be available from the council’s homepage.
Important information for residents making payments - there will be delays posting money to accounts over the extended closing period. So if you have recently made a payment it will not appear on your account until the first week of January.