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My Norwich

Licensing - Apply for an operator's licence (private hire only)

Record details

You will need an operator’s licence if you accept bookings for private hire vehicles.

The licence is valid for five years.

We will remind you, in writing, to renew your licence before it expires.

How to apply

To make a new application for an operator's licence you need to:

1. Download the operator's application form

2. Send the completed application form with a cheque for the correct fee to:

Licensing Team
City Hall
St Peters Street
Norwich
NR2 1NH

Please make your cheque payable to Norwich City Council.

If you do not complete the form correctly, we cannot accept your application.

3. When we have received your application we will check with the planning team to see if planning permission is required before getting back to you and granting you a licence.

Contact details

If you have any questions about completing the application form, email licensing@norwich.gov.uk or call 01603 212761 or 212760.