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My Norwich

Energy Bills Rebate

£150 Council Tax Rebate

This scheme has now closed but our discretionary energy rebate is now available. Find out more

I have received the £150 payment

Energy Rebate payments have been to the bank accounts of Direct Debit council tax payers where the bank account name matched the name of one of the liable parties occupying the property. Energy Rebate payments have been made in good faith that the recipient is the liable council tax payer and the property meets the criteria as set out below:

  • The property is valued in council tax bands A to D. This includes properties that are valued in band E but have an alternative valuation band of D, as a result of the disabled band reduction scheme.
  • The property is someones sole or main residence.
  • The property is a chargeable dwelling, or in exemption classes N,S,U or W. Chargeable dwellings include students (where not in an HMO) and residents in receipt of council tax reduction.

If it becomes apparent that a household was not eligible for a £150 payment under the above criteria on the 1 April 2022, the household may be required to repay the EnergyBills Rebate to Norwich City Council.The payments have been made to assist all residents in the household. Norwich City Council will not get involved in disputes as to whom a payment has been paid to.

Does this mean I don’t have to pay my Council Tax bill?

No – you must continue to pay your Council Tax bill by the amounts and on the dates shown on your bill. If you are struggling to pay, please go to our ‘Difficulty paying my Council Tax’ page for help and advice.

Where can I find out more information?

For more information about the £150 Council Tax rebate, as well as other ways the government is helping with rising energy costs see Government support for energy bills on GOV.UK.

I’m not in a band A to D, but I still need help

We are introducing a discretionary rebate scheme to provide support for residents struggling with energy bills.  

The majority of this discretionary fund will automatically be paid to eligible households, with some additional money available that must be applied for.