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Coronavirus: advice and support

New national restrictions were introduced on Thursday 5 November. Let’s continue to work together to help prevent the spread of the virus and Protect Norwich.

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Discretionary Housing Payments

Discretionary Housing Payments (DHP) can help people in a temporary situation where they need extra help with their housing costs.

To be eligible for a payment you must be claiming housing benefit or Universal Credit and we must be satisfied that you are in need of extra financial help.

  • DHP are temporary and can be made over a short period or as a one-off payment. They can help with: shortfalls in rent payment when housing benefit doesn’t cover the full amount.
  • Removal costs, deposit and rent in advance where you have to move address and have no other means of meeting these costs.

Discretionary Housing Payments form

Read the Discretionary Housing Payments Policy