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My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Discretionary Housing Payments

Discretionary Housing Payments (DHPs) can help people in a temporary situation where they need extra help with their housing costs.

To be eligible for a DHP you must be claiming housing benefit or Universal Credit and we must be satisfied that you are in need of extra financial help.

  • Payments are temporary and can be made over a short period or as a one-off payment. They can help with shortfalls in rent payment when housing benefit doesn’t cover the full amount.
  • Removal costs, deposit and rent in advance where you have to move address and have no other means of meeting these costs.

Apply for a Discretionary Housing Payment online

A pdf version of the DHP form is also available to download.