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My Norwich

More help with heating needs

Fuel poverty

This is defined as a household which has a Energy Performance Certificate (EPC) of D,E,F or G and, if they were to spend the required amount to heat their home, they would be left with an income below the official poverty line.

Our definition of a vulnerable household in fuel poverty is one which has young children or with at least one elderly or disabled person or a person classed as long-term sick.

To maintain an adequate standard of warmth, a house should generally be 21°C in the living room and 18°C in the other rooms.

Causes and effects of fuel poverty

The main causes of fuel poverty are a combination of factors:

  • fuel costs
  • poor energy efficiency in the home
  • household income
  • poor health
  • under occupancy
  • poor education and lack of awareness.

Fuel poverty commitment