In certain circumstances, we may be able to provide temporary alternative methods of heating if you are faced with an urgent need.
We can lend households up to three new oil-filled radiators for several months if you are without heating, as well as a grant of up to £10 per week to help with their running costs. This would usually be paid at the end of the loan period but if you are on a prepayment meter for your electricity we may be able to make these payments on a monthly basis.
The following people are eligible for help:
- Homeowners who currently have no heating or a broken heating system
- Private tenants living in a property where the heating is not working and who have made a complaint about their landlord to the council which is being pursued.
In each case there must be someone living at the property who is a child under 16, an adult over 60, or is in receipt of an income or disability-related benefit.
If you are in this situation, call us on 0344 980 3333.