Skip to content Skip to search
My Norwich

Digital support success stories - Nikki

Skills for work

Nikki was motivated to build her digital skills because she had tried to create a CV herself online but was unable to complete this because the webpage asked for payment and she couldn't work out how to do this.

At a digital drop-in session, Nikki learned how to create a CV online, download and print information. She also gained some knowledge about storing data on memory sticks.

Nikki’s goal is to be more confident and skilled to look for jobs and apply for them online. In addition, her current employer has begun using email communication with employees, and she wants to improve her skills to manage this.

Nikki described the support from the volunteer as “fantastic” and said she “got so much help”.

Nikki would recommend the project to other people, saying “it’s a really good service and people need to know about it.”