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My Norwich

Resident and visitor permit terms and conditions

Parking permits for your own vehicle

Who can get a resident permit?

Any resident of an eligible property, who owns or keeps a car.

Is the permit specific to a particular vehicle?

Yes

What proof is required to enable the issue of a permit?

 1. Residency – resident must provide proof of residency (dated within three months)

  • Bank statement
  • Household bill
  • Mortgage agreement
  • Tenancy agreement

2. Proof of vehicle ownership (must show address of property for which permit is requested)

  • Valid insurance schedule
  • Valid insurance cover note
  • Vehicle registration certificate (V5C, available from the DVLA)
  • Official bill of sale

The council will accept scanned or photographed copies of original documents that can be submitted electronically, as well as hard copies of the original documents. The council might be able to determine vehicle registration and household occupancy if you are not able to provide documentation. There will be an additional fee for this service, whether we are able to confirm the details or not.

Please note: When making an online permit application, your payment is accepted on the basis that appropriate proof documents have been attached to your application. If we have to ask you to provide additional proofs the permit will not become valid until after these have been checked and confirmed as acceptable.

What is the nature of the permit and how many can I have?

The current resident permit is a virtual permit which details the vehicle registration number on which the permit is valid, and the zone in which it can be used.

Eligible households in the city centre can have one permit; those in the outer areas can generally have two, although some properties are restricted to one only. The Fellowes Plain development is a ‘Visitor only’ permit parking scheme

What type of vehicle they can be used on?

Permits are not valid for use on vehicles with an unladen weight of more than 3.5 tonnes or which exceed six metres in length.

How each permit can be used?

Vehicle specific permits will exist as a virtual permit. If a vehicle isn’t displaying a visitors or other on street permit for the zone or housing car park in which it’s parked our civil enforcement team will scan the registration plate to determine if a virtual permit exists for the vehicle in question.

A permit does not guarantee a parking space. If no parking spaces are available, this does not justify a parking contravention elsewhere.

How long does it take to process a permit application?

Please allow up to 2 working days for your application to be processed (online/telephone applications).

For all other non- vehicle specific permits e.g. Residents Multi permits, please allow up to 5 working days for your application to be processed and your permit to be posted to you.

Paper permits are sent by 2nd class post