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My Norwich

Council tax support during Covid-19

We appreciate this is a really difficult time for our residents and that coronavirus is having a significant impact on the economy.

Your council tax pays for essential services that are delivered to all residents in the city, so it’s really important that if your circumstances have not changed that you continue to pay what you should, maintain your direct debit payments, or payment plan, as detailed on your bill. Find out all the different ways to pay your bill.

If your circumstances have changed

You may now be eligible for our council tax reduction scheme if your circumstances have changed.