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My Norwich
Coronavirus: advice and support

New national restrictions were introduced on Thursday 5 November. Let’s continue to work together to help prevent the spread of the virus and Protect Norwich.

Latest information

NHS test and trace service

The NHS launched its COVID-19 test and trace service on Thursday 28 May 2020.

Anyone with symptoms should self-isolate and book a test either online or by calling 119.

If you have been in contact with a positive case you may be contacted and asked to self-isolate.

The NHS Test and Trace service will either email, call or text you if you have been in close contact with a confirmed coronavirus case.

They will call from 0300 013 5000 or send a text message or email from “NHS”

Please be vigilant and watch out for scams. Contact tracers will NEVER:

  • Ask you to make any form of payment or purchase something
  • Ask any details about your bank account or social media
  • Ask you for any passwords or PINs or to download anything

Find out more about NHS test and trace: