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Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Covid-19 Vaccine Centre

On Monday 18 January, a Covid-19 Vaccine Centre was opened in the Food Court of Castle Quarter (NR1 3DD).

The vaccination programme is being managed and overseen by the NHS who are working with Castle Quarter on managing the site.

You can visit the pages of the Norfolk and Waveney CCG website to find more detail about the programme, including information about the vaccines being delivered, who is currently eligible to receive it, and this includes FAQs, and latest updates.

It’s important that you only visit the vaccine centre if you have been invited to do so and that you do not arrive more than 10 minutes before your appointment. This is to ensure that queues can be managed in a Covid-secure way.

We thought it would be helpful for our residents to have information on how to get to the centre depending on how they are travelling

Getting to the Castle Quarter Covid-19 Vaccine Centre

The Food Court is on the top floor of the Castle Quarter shopping centre (previously called Castle Mall).

Right in the very heart of Norwich city centre, it’s easy to find and access.

Entrance

The easiest access is either from:

  • the Castle Quarter Car Park 1 (open 7am to 8:30pm)
  • Castle Meadow
  • Cattle Market Street.

Lift or escalators

To get to the Vaccine Centre, on the Food Court floor, you can use the lift or escalator. NHS volunteers will be on hand to greet you and help you use the lift if you need.

By bike

There is secure bicycle parking at St Andrews multi-storey car-park. There is open cycle parking at the main entrance of Castle Quarter, accessed from Castle Meadow.

By bus

All Norwich Park & Ride services serve Castle Meadow, adjacent to Castle Quarter, and the majority of bus services take you there, or very close by.

Visit Norfolk County Council’s website for information about bus operators and timetables.

By car

Head for the City Centre on the A11 or A1074. Additional signage has been provided to guide you to the centre, or you can follow the signs for The Castle or Castle Quarter.

Car-parking

Car Park 1 of Castle Quarter is open from 7am-8:30pm (car park charges apply) and can be found on Market Avenue. Parking is available  on levels A and E only.

Disabled parking is currently available on level E

This information is subject to change, so please check the Castle Quarter website for details including parking tariffs.

On foot

Follow the city centre signage to the Vaccination Centre, Castle Quarter or Castle, and for easiest access use the entrance on Castle Meadow or Cattle Market Street.

By taxi

Taxis can drive along Castle Meadow, and can easily drop-off at the Castle Meadow or Cattle Market Street entrances.