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Coronavirus: information and advice

We're constantly reviewing and making changes to some of our services in response to the coronavirus crisis.

See the latest updates

Free parking for key workers

Updated Wednesday 31 March 2020

While travel is currently restricted to essential journeys only, it’s important that those who need to travel for their work to deliver key services, find doing so as convenient as possible.

In Norwich, we are providing free parking to all key workers – and this includes those involved in food sales and production, workers in banks, utilities and communications – as well as community volunteers.

Any organisation with workers providing key services in Norwich and would benefit from having free parking to better support them doing this work, is invited to be included in this scheme.

Please note, this cannot be requested on an individual basis but must be done on behalf of an organisation by a senior member of its staff.

To make a request for your organisation to be included in the scheme, please email:

You will then receive an emailed PDF permit to be printed and displayed by your staff on their dashboards.

Where you will be entitled to park without charge

Car parks:

  • St Giles Multi-storey Car Park
  • Chantry
  • Chapel Field East
  • Colegate
  • Magdalen Street
  • Monastery Court
  • Pottergate
  • Queens Road
  • Rouen Road
  • St Crispin’s
  • Westwick Street
  • This does not include St Andrews Multi-storey Car Park


  • On street pay and display bays
  • Permit parking bays
  • Limited waiting bays

The following areas are excluded, and must be used for their designated purpose:

  • St Andrews Multi-storey Car Park
  • Disabled bays
  • Loading bays
  • Car Club bays

This applies to the Norwich City Council area only. For the rest of the county, visit the Free parking for health workers and community volunteers page on Norfolk County Council's website.