Norwich residents are being encouraged to find out how they can make their life easier by attending one of the Get Online Week events taking place in the city this week.
This year’s campaign is highlighting how the flexible, round-the-clock access to information, entertainment and utilities offered by the internet can save time and money, as well as recognising its role in accessing essential services and benefits.
Barclays Digital Eagles will be holding their popular ‘tea and teach’ sessions at the Forum in Norwich on Tuesday and, for the first time, at Mile Cross Library on Wednesday.
Support is flexible and tailored to the individual, meaning you can bring in your own device or receive support on the library’s own desktop computers. Sessions are run by friendly helpers and have already assisted people in a range of areas including constructing a CV, comparing insurance prices and internet safety.
Norwich City Council is also taking part by launching a new directory of digital support and training that organisations and individuals can search for by using their postcode via mynorwich on the council’s website. This will continue to be updated as more and more support is set up.
As well as designated support sessions, the council has been working with local partners to deliver a digital inclusion strategy, with the provision of more access points and free Wi-Fi in a range of locations, including City Hall, also included in the directory.
Cabinet member for customer service, Cllr Mike Stonard said: “Lots of us love the independence and choice the internet brings to our lives, but for those people who might never have used it, it can be difficult to get started.
"We hope that anyone with an interest in getting online is able to reach the ever-growing support available in Norwich so that they can enjoy the benefits it can bring to daily life.”
Barclays digital eagles sessions are held every second Tuesday of the month at The Forum In Norwich, and every second Wednesday at Mile Cross Library on Aylsham Road.
Mynorwich is an online tool that allows people to find services and facilities, filtered by location, and is located on the front page of the council's website.