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Licensing - Renew an operator's licence (private hire)

Record details

You will need an operator’s licence if you accept bookings for private hire vehicles.

The licence is valid for five years.

We will remind you, in writing, to renew your licence before it expires.

How to renew your licence

To renew your operator's licence you need to:

1. Download the operator's renewal application form

2. Send the completed application form and correct fee to:

Licensing Team
Norwich City Council
St Peters Street

Please make your cheque payable to Norwich City Council.

If you do not complete the form correctly, we cannot accept your application.

3. When we have received your application we will check with the planning team to see if planning permission is required before getting back to you and granting you a licence.

Contact details

If you have any questions about completing the application form, email or call 01603 989400.