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Licensing - Renew an operator's licence (private hire)

Record details

From 4 April 2022 there is an addition to the licence application requirements. You’ll need to complete a tax check with HM Revenue and Customs (HMRC) if you’re:

  • renewing a licence
  • applying for the same type of licence you previously held, that ceased being valid less than a year ago
  • applying for the same type of licence you already hold with another licensing authority

You will need to set up a Government Gateway user ID and password and complete a tax check and obtain the tax check code to give to us. To find out what you need to do please visit: 

Changes for taxi, private hire or scrap metal licence applications from April 2022 - GOV.UK 

We cannot proceed with your application or renewal until the tax check is completed and we have received the tax check code. Please note, we only receive confirmation that you have completed the check with HMRC and we do not have access to information about your tax affairs

You will need an operator’s licence if you accept bookings for private hire vehicles.

The licence is valid for five years.

We will remind you, in writing, to renew your licence before it expires.

How to renew your licence

To renew your operator's licence you need to:

1. Download the operator's renewal application form

2. Send the completed application form and correct fee to:

Licensing Team
Norwich City Council
St Peters Street

Please make your cheque payable to Norwich City Council.

If you do not complete the form correctly, we cannot accept your application.

3. When we have received your application we will check with the planning team to see if planning permission is required before getting back to you and granting you a licence.

Contact details

If you have any questions about completing the application form, email or call 01603 989400.

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