You will need an operator’s licence if you accept bookings for private hire vehicles.
The licence is valid for five years.
We will remind you, in writing, to renew your licence before it expires.
How to renew your licence
To renew your operator's licence you need to:
1. Download the operator's renewal application form
2. Send the completed application form and correct fee to:
Norwich City Council
St Peters Street
Please make your cheque payable to Norwich City Council.
If you do not complete the form correctly, we cannot accept your application.
3. When we have received your application we will check with the planning team to see if planning permission is required before getting back to you and granting you a licence.
If you have any questions about completing the application form, email email@example.com or call 01603 989400.