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My Norwich

My Account

Create an account

Creating a customer account will allow you to track the progress of most issues you have reported and communicate with us directly about them. It also means you won’t have to enter your details every time you contact us.

If you pay council tax or housing rent to Norwich City Council, you can also request access to view your council tax and housing rent balances.

When you register, please enter your email address and create a password. We will then send you an email which will include a link that you will need to click on to verify your account. If this does not arrive, please check your spam or junk mail folders.

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