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My Norwich

My account

All of your council business in one place

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My Account shows you personalised information about services (such as when your bin collection day is) and lets you track the progress of an issue you have reported to the council. 

You can also access:

Housing: manage your housing application, report a repair and view your rent account on our Housing Online portal. Need help getting started on Housing Online?

Benefits: manage Housing Benefit and Council Tax Reduction claims using our Benefits Online portal

Council tax: get instant access to your Council Tax account 


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