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Website unavailable this weekend due to planned maintenance

Our website, including online forms and payments, will be unavailable from 8am on Saturday 22 November, until Sunday afternoon, 23 November. Emergency support will still be available by phone.

Online forms: Report a smoke problem - domestic property

Use this form to report smoke problems at a domestic property, such as bonfires, wood burners or a domestic fire/chimney.

There are no restrictions against having bonfires at residential properties but there are laws when they become a nuisance. 

A bonfire must occur frequently to be considered a nuisance so if the situation doesn't improve, report it to us providing evidence about the frequency of the bonfires, their duration, location and how the bonfire directly affects you. 

It is an offence to burn household waste which creates dark smoke (this includes rubber, painted / treated wood, furniture, tyres and plastic).


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