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Direct Debit payments taken early

We are aware that there is an issue with some Direct Debit payments being taken earlier than expected.

Please see full details here

Scam text messages about payment for parking fines

Norwich City Council has received reports that people are receiving text messages stating they have a Penalty Charge Notice (PCN) and a link to pay it.

This is a scam. Norwich City Council will never send PCNs via text message.

If you receive such a message:

  • Do not click on any links or provide personal or financial information.
  • Report it to your mobile network provider by forwarding the message to 7726 (a free spam-reporting service).
  • Delete the message immediately.

If you have any concerns or queries please contact us.

scam pcn messaging
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