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My Norwich


Proof of address and eligibility

To apply for a Go4Less card, you will need to provide the following proofs. These can be provided as a JPG, PDF or Word file, with a maximum file size 4Mb.

Proof of address

Should be dated within the last 3 months, and can be one of the following:

  • Bank statement
  • Household bill
  • Mortgage agreement
  • Tenancy agreement

Proof of eligibility

Can be one of the following:

  • Income Support – recent award letter
  • Working Tax Credit (low income category) – NHS exemption certificate or card
  • Universal Credit
  • Council tax reduction scheme – council tax bill or recent letter of confirmation from Norwich City Council (25 per cent discount for single occupancy does not apply)
  • Housing benefit – recent letter of confirmation from Norwich City Council
  • Income related Job Seekers Allowance (JSA) – recent letter from the Benefit Agency
  • A full time student 16+ – letter on headed paper from tutor/teacher confirming full time education
  • Norwich residents of bus pass entitlement age or disabled residents who meet the bus pass criteria – bus pass or proof of eligibility for a bus pass 
  • Dependants of the above (three years old and over) - Child Benefit confirmation letter, child tax credit letter or birth certificate 

Photograph of applicant

Including any dependants

Proof of dependants (if applicable)

Can be one of the following:

  • Child Benefit confirmation letter
  • Child tax credit letter
  • Birth certificate
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