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My Norwich
Easter and May bank holiday bin collections

Bin collections in Norwich will be a day later than normal over the bank holiday weeks. Please make sure your bin is out by 7am on your collection day.

Check your revised collection day here

Annual canvass 2018-19

This year's annual canvass will be carried out between August and November to ensure the electoral register is updated for publication on 1 December 2018. We will be sending a household enquiry form to every property in Norwich which you must respond to.

See our privacy notice for information about what we do with your personal data.

What do I need to do?

The household enquiry form will list everyone currently registered to vote at the property, giving you the opportunity to add any new names or change any out of date information.

It's a legal requirement to respond to this form to:

  • confirm that the details of those living at your address and registered to vote are correct.
  • tell us about anyone new (including anyone aged 16 or 17).
  • delete anyone no longer living in the household.

How to respond to your household enquiry form

All properties must respond to the household enquiry form, even if there is no change to your information. If not, we are obliged to send reminders and a canvass officer to visit.

The easiest way to respond is by using the online response form, following the instructions on your letter. Alternatively you can post your form back to us in the pre-paid envelope with any changes.

What happens next?

The household enquiry form is for information purposes and once you’ve responded this part of the process is complete.

Any new residents added to the house form must then complete their individual voter registration details. The easiest way to do this is to register online. This should take less than five minutes and you will need your date of birth and National Insurance number (which can be found on official paperwork such as pay slips, benefit or tax credit letters).

If you do not wish to register online you can still complete and return the Individual Registration form that we will send to you with a return envelope.