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My Norwich

Service charges

How do I pay my service charges?

Most leaseholders will receive an invoice for their service charges once a year.

Pay your service charge online

Some leaseholders will pay by monthly or quarterly instalments based on estimated costs for the year. These must be paid on the first day of the month due. You will then receive a reconciliation statement at the end of the financial year showing the difference between the estimated amount and the actual costs of the services.

If the amount collected is less than the actual costs, an invoice will be issued that should be paid in full on demand by one of the methods shown above. If we have collected too much, a credit note will be issued.