Under the Housing Act 2004, Norwich City Council has the discretion to determine the length of a House in Multiple Occupation (HMO) licence, up to a maximum of five years.
The council has adopted a policy of issuing all HMO licences for a standard duration of five years, unless there are grounds under the Act to vary or revoke the licence during that period. This approach provides consistency, supports long-term compliance, and reflects the council’s commitment to effective regulation of the private rented sector.
A licence may be reviewed, varied, or revoked at any point during its term if:
- There is a breach of licence conditions
- The property ceases to be licensable
- The licence holder is no longer deemed fit and proper
- New information comes to light that would have affected the original decision.
This is in accordance with sections 69–70 (duration), 85 (variation), and 93 (revocation) of the Housing Act 2004.
Where serious concerns arise at the point of renewal or during the licence term, for example, in relation to:
- Property condition
- Management practices
- Licence holder’s conduct
Enforcement action may be taken in line with the council’s Housing Enforcement Policy and relevant statutory guidance.
If you have any questions or would like further information on how licensing decisions are made, please contact the HMO Licensing Team: hmolicensing@norwich.gov.uk
