Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Councillors and decision making
Find out who your local councillors are, how decisions are made through the leader and cabinet, what happens in council committees and meetings.
How Norwich City Council makes decisions – a quick guide
Norwich City Council is made up of 39 councillors, representing 13 wards across the city (3 councillors per ward). These elected members shape the future of Norwich by making decisions on everything from housing and planning to recycling and Council Tax.
Who’s in charge?
- Leader of the council and cabinet: They steer the council’s priorities and make key decisions.
- Council officers: Professionals who help implement policies and run services.
- Political makeup:
- Labour: 19 seats
- Green Party: 16 seats
- Liberal Democrats: 3 seats
- Independent: 1 seat
(Labour is the largest party but doesn’t have overall control)
Want to get involved?
You can:
