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My Norwich

Report dog fouling

We only remove dog fouling from public land which we are responsible for eg public roads, pavements and parks. We do not remove dog fouling from private properties and gardens.

If dog fouling is reported in the city centre, we aim to respond within two hours. Other instances on public land will be cleared within 24 hours of being reported or the following working day if reported out of hours.

Report dog fouling

When you make a report

Please provide us with a full description of the incident, including:

  • the exact location
  • date and time first seen and if it occurs regularly
  • a description of the dog, if known

Any information you give us will be confidential.

Fines and enforcement

It is illegal for someone to let their dog foul a public place and not pick it up. Failure to clean up can result in an £80 fixed penalty fine, or prosecution and a fine of up to £1,000.

Our enforcement officers take a zero tolerance approach to dog fouling and work with the public and police to get the evidence they need to prosecute offenders.

If you have been issued with a fixed penalty for dog fouling, find out how to pay it.