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Sports, parks and leisure privacy notices

Norman Centre Privacy Notice

About us

Norwich City Council is the data controller for the Norman Centre and we process your personal data to form a contract of membership/hire with you.

You may contact our data protection and information security officer by emailing dataprotection@norwich.gov.uk or by calling 0344 980 3333.

What will we do with your data?

We use it to process your contract of membership and/or hire. Sometimes we need information about your child as well as yourself if they are taking part in an activity in which we need parental consent.

We intend to keep your data for up to six years for accounting purposes, but aim to destroy paper copies within four years as stated in our Retention Schedule available on our website.

What are your rights?

You have the right to request access to your personal information to:

  • ask for errors to be corrected
  • restrict how your information is used
  • object to how it is processed
  • request that your data is deleted.

You also have the right to lodge a complaint with the Information Commissioner's Office if you are not happy with how your data is processed.

What are the consequences of you not providing data?

If you choose not to provide the information requested we would be unable to form a contract of membership/hire with you, and therefore be unable authorise use of our facilities or to hire out rooms to you.

How will we share your data?

Information provided for the Norman Centre is shared internally with IT services, financial services and audit in order that they may carry out their statutory duties.

Apart from where previously stated, we do not pass your details to third parties unless we are lawfully able to do so for the prevention and detection of crime and fraud, or for the collection of taxes.