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My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Bus shelters

Norwich City Council is responsible for the provision of bus shelters under a contract with Clear Channel.

These bus shelters are routinely cleaned and maintained to give bus passengers a pleasant waiting environment.

Report a damaged bus shelter

Broken glass, lights out, vandalism, graffiti and damaged shelters should be reported to Clear Channel.

Please tell them the shelter reference number (painted on the edge of the shelter roof), location details and a description of the problem and they will arrange repairs.

t: 0800 731 3699

Bus information

For information about timetable and bus travel information visit Norfolk County Council's website.