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My Norwich
Coronavirus: information, advice and support

Latest information, service updates and support available for Norwich residents and businesses.

See the latest updates

Contacting us

We’re working hard and concentrating our efforts on what we need to do to deliver essential services and protect the most vulnerable in our society. Please bear with us.

We ask that you only call us if you have a genuine emergency so we can concentrate our resources on critical services.

In the meantime, you can access a range of council services online. However, please be aware that if you raise non-urgent enquires, it’s going to take us a while to respond to you. 

Your patience and understanding is hugely appreciated at this difficult time.

Stay well. Thank you.