Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Norwich is taking bold steps to restore nature across the city - connecting green spaces, supporting wildlife, and involving communities in shaping a more biodiverse and resilient urban environment.
Norwich City Council is committed to making nature a central part of urban life. Through its Biodiversity Strategy 2022–2032 and development plan, the council is working to create a connected network of green spaces across the city - supporting wildlife, improving access to nature, and empowering communities to take part in recovery efforts.
Biodiversity supports clean air and water, food production, flood protection, mental well-being, and more. The council’s strategy responds to the climate and nature emergencies and aligns with the Environment Act 2021.
Our goal: “Create a city where biodiversity can sustainably recover and thrive, halt species decline and increase species diversity and abundance by 2030 or sooner.”