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My Norwich

Westlegate promotional site, NR1 3LT

Westlegate is a public space located close to the heart of Norwich’s thriving shopping centre, just off Red Lion Street and opposite the department store of John Lewis. 

We have one pitch at this location which has a passing footfall of between 100,000–175,000 per week.

The pitch can be booked for commercial, community and arts activities. Its usable size is 31.84m x 69.21m =102.48m in total.

Booking the pitch

Bookings must be made at least two weeks in advance of your activity. Please see the booking form below. If you wish to discuss your application, please call on 01603 989333 or email

Book online


Small community bookings cost from £25 per day. Other fees are listed below.

Activity Monday to Friday and Sunday Saturday 7-day hire
Commercial £180 £250 £1,150
Non-commercial From £90 From £125 n/a
Small information stall From £30 From £30 n/a

Terms of agreement

Organisations will be required to abide by the terms of any agreement entered into with Norwich City Council. 


Participants must not cause obstruction to entrances, pavements, adjoining shop windows or access routes and roads.

Care of venue

The hirer must at all times take good care of the site and will be responsible for any damage to the site or any part of it or any equipment or other property of the council whether forming part of the hire or not. The property of and any litter created by the hirer and the hirer’s agents must be removed at the end of the period of hire. 


Power supply is available on request. There is a small black pillar close to the wall of All Saints’ Church which contains four single phase 16A socket outlets. These are each protected by a 30mA RCD. This pillar is supplied via the neighbouring dark green pillar which contains the UKPN supply and electricity meter. We discourage use of generators, but the hirer can obtain approval if necessary. Generators must be operated in a safe manner and segregated from the public. All portable electrical equipment must be PAT certificated and conform to the relevant British/European standard. The hirer shall ensure that a residual current device is mounted to the electrical installation. 


The hirer must accept liability for any loss, damage, injury, or death due to their activity and agrees to take out public liability insurance cover or third-party risks [including products liability where appropriate] for a minimum of £5million per claim (five million pounds) and produce evidence of such insurance. In certain circumstances, less than £5million cover may be acceptable. 

Management of activities

The hirer is responsible for the supervision and control of activity participants, officials, visitors and spectators. Please ensure the contract and conditions of hire are given to the site manager as evidence of permission of use for the area. Without it, council officials or the police will have the authority to move you off the site. 

Risk Assessment

You must complete a Risk Assessment for your activity. Organisers have a legal responsibility to ensure the health, safety and welfare of any employees, volunteers, contractors, and the public. Activities must comply with recognised safety standards, and you must take all reasonable precautions to ensure the activity takes place safely. More information regarding risk assessments can be obtained from HSE publications. HSE Books t: 01787 881165, or email 

Sound amplification

The use of any public address system must be agreed by the council and must be operated so as not to cause a noise nuisance. 

Licenses Under the Licensing Act 2003: It is likely that a temporary event notice (TEN) or Premises license will be required for any of the following licensable activities: late night refreshment; a performance of a play; a performance of live music; any playing of recorded music; a performance of dance. 

Use of area

Activities should not be disparaging to other cultures or preach religious or cultural intolerance. Activities should be sympathetic to other users. People must be able to go about their lawful business without being harassed. Access to any other stalls, shops and restaurants must not be obstructed. The hirer shall not stage or engage in any activities that might be deemed to be ancillary to the main purpose of the booking without the prior written consent of the council. 


No vehicles, caravans, trailers, or stalls are allowed on site without agreement from Norwich City Council. Westlegate is a pedestrian zone. Vehicles can load and unload only with a constant observation at a minimum of every 10 minutes. Parking is not permitted. If the vehicle is not seen to be loading / unloading in these 10 minutes, a PCN can be issued. All vehicles must be removed from site. Vehicle access to the site is via Surrey Street. 

Alternative format

If you would like this information in another language or format such as large print, CD or Braille please visit or call 0344 980 3333.

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