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My Norwich
Coronavirus: information and advice

We're constantly reviewing and making changes to some of our services in response to the coronavirus crisis.

See the latest updates

Bins and recycling

May bank holiday bin collections

Bin collections in Norwich will be a day later than normal over the May bank holidays. Check your revised collection day

Waste and recycling changes

We have made some changes to our waste and recycling services as a result of the Coronavirus (COVID-19) outbreak and included guidance on how to handle your waste if you're a self-isolating. See information about the changes

Wheelie bins or bags are collected from the edge of your property.

  • Make sure your bin is out by 6am on your collection day, but no earlier than 6pm the evening before
  • After your collection, please return your bin to the inside of your property boundary by 9am the next morning