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My Norwich
Covid alert level for Norwich

The government confirmed on 12 October 2020 that Norwich is in Tier 1 (medium) of the new 3-tier system. Let’s all pull together to help prevent the spread of the virus and avoid further restrictions.

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Bins and recycling

Waste and recycling changes

We have made some changes to our waste and recycling services as a result of the Coronavirus (COVID-19) outbreak and included guidance on how to handle your waste if you're a self-isolating. See information about the changes

Wheelie bins or bags are collected from the edge of your property.

  • Make sure your bin is out by 6am on your collection day, but no earlier than 6pm the evening before
  • After your collection, please return your bin to the inside of your property boundary by 9am the next morning