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My Norwich
Coronavirus: advice and support

New national restrictions were introduced on Thursday 5 November. Let’s continue to work together to help prevent the spread of the virus and Protect Norwich.

Latest information

Bins and recycling

Waste and recycling changes

We have made some changes to our waste and recycling services as a result of the Coronavirus (COVID-19) outbreak and included guidance on how to handle your waste if you're a self-isolating. See information about the changes

Wheelie bins or bags are collected from the edge of your property.

  • Make sure your bin is out by 6am on your collection day, but no earlier than 6pm the evening before
  • After your collection, please return your bin to the inside of your property boundary by 9am the next morning