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My Norwich

Pay a fixed penalty notice (FPN)

Use this form to pay your fixed penalty notice (FPN).

If you have been issued with a penalty charge notice (PCN) please go to the parking fines page.

When you pay your FPN

You will need:

  • your FPN reference number
  • the date the notice was issued
  • why the notice was issued
  • your debit or credit card

If you do not have this information please call our customer contact team on 0344 980 3333, 9am to 4pm, Monday to Friday.

Please note that you only have 30 minutes to complete each page. Your answers will not be saved until you submit the form, so once you have started you must continue to the end. You cannot leave the form and come back to it later.

Privacy notice

Read our privacy notice for information about what we do with the personal data we collect.

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