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  • Corporate complaints policy | Complaints

    A complaint is an expression of dissatisfaction, however made, about the standard of service, actions, or lack of action by the organisation.

    https://www.norwich.gov.uk/info/20233/customer_feedback/1572/complaints/2

  • Move to another council home

    If you want to move to another council home because your current home is too big or too small, or no longer meets your needs you may be able to swap your ...

    https://www.norwich.gov.uk/info/20361/move_to_another_council_home

  • Neighbourhood planning

    Neighbourhood plans allow local people to influence future changes in their area by setting out policies to help get the right type of development for their ...

    https://www.norwich.gov.uk/info/20022/planning_policy/2089/neighbourhood_planning

  • Pre-application planning advice

    Before you make a planning application we suggest you use our pre-application advice service. This service is available to householders and developers.

    https://www.norwich.gov.uk/info/20183/pre-application_planning_advice

  • Reporting fraud

    Please tell us if you suspect someone is committing fraud against the council such as benefit fraud, insurance fraud and council tax fraud.

    https://www.norwich.gov.uk/homepage/122/fraud

  • Rats and mice | Rats and mice

    NCSL provide a pest control service to remove rats and mice from your home. They also provide an emergency same day service.

    https://www.norwich.gov.uk/info/20206/pest_control/1412/rats_and_mice

  • Pay Policy Statement

    The council is legally required to produce an annual pay policy to publicaly declare pay for management and compare it to other staff.

    https://www.norwich.gov.uk/info/20311/open_data/4083/pay_policy_statement

  • Contact us

    Norwich City Council is based at Norwich City Council, City Hall, St Peter's Street, Norwich NR2 1NH, info@norwich.gov.uk. All key contacts are available ...

    https://www.norwich.gov.uk/site/scripts/contact.php

  • Report a dead animal

    If a dead animal can be identified from a microchip or collar, we will try to contact the owner and check if they want to arrange to collect it.

    https://www.norwich.gov.uk/info/20010/environmental_issues/2327/report_a_dead_animal

  • Pavements - Norfolk County Council

    If you feel that a road needs a pavement you should contact your Parish Council. As with many other types of highway improvements, the demand for new pavements ...

    https://www.norwich.gov.uk/a_to_z/service/445/damaged_pavements_report_to_norfolk_county_council
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