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Discretionary Housing Payment (DHP) application form

What is the DHP scheme?

The scheme is intended to help those who have special circumstances and need extra help with rent. It’s available to people who are getting housing benefit but do not receive the full amount of their rent and have a shortfall. It’s usually considered on a short-term basis.

These payments are discretionary and each case is considered individually. We cannot award DHP for some of the charges included in some rents such as water, fuel and food.

DHP can also be considered for rent in advance or rental deposits in some circumstances. You will need to provide evidence of this.

When you apply, we will need the following proof

If you do not supply this information, we may not be able to consider your application.

  • Evidence to support all details on the income and expenditure form.
  • If you have a bank account we will need two full consecutive months statements for all bank/building society/post office accounts held, whether or not they have any money in them.
  • Evidence of any other savings or investments including premium bonds, shares, ISAs etc.
  • Any other evidence you feel is relevant to your application.

If you would like help to complete this form please contact us on 0344 980 3333 or email benefits@norwich.gov.uk.

Once you have started, you must continue to the end and submit the form. Please note that you only have 10 minutes to fill out each page and you will not be able to come back to the form at a later time because your answers will not be saved.

For more advice with budgeting, debt and moving

Norwich Home Options

www.norwichhomeoptions.org.uk

t: 0344 980 3333

Citizens Advice Bureau

www.ncab.org.uk

t: 0344 411 1444

StepChange Debt Charity

www.stepchange.org

t: 0800 138 1111

National Debtline

www.nationaldebtline.co.uk

t: 0808 808 4000

Shelter

www.shelter.org.uk

t: 0844 515 1860