Christmas and New Year closure information
Our council offices and phone lines will close at 4pm on Wednesday 24 December and reopen at 9am on Monday 5 January 2026.
See our service arrangements for customers during this time.
Online accounts
Your secure online account makes it easy to handle everything in one place - anytime, anywhere. From paying Council Tax to bidding for properties and tracking benefits, it’s simple, secure, and available 24/7.
Council Tax
Sign in or create an account for Council Tax Online
- View your bills, payments, and balance
- Sign up for paperless billing
- Make a repayment offer if you've received a summons
Benefits
- Manage Housing Benefit and Council Tax Reduction claims
- Report changes in your circumstances
- View letters and claim updates
Housing Online
Sign in or create an account for Housing Online
- Apply/bid for housing or garages
- Report repairs to your home
- Check your rent account
- Update your contact information
- Update your preference on how you receive our TLC magazine
Forgotten your password? Click ‘Forgot password?’ on the sign-in page and follow the steps to reset it.
Business Rates
Sign in on register for Business Rates Online
- Get instant access to your Business Rates account
- Check your balance, payments and bills
- Switch to paperless billing
Make sure only you know your login information, do not share your login details with anybody else.
