We're currently redeveloping our website so you may see a mix of old and new style pages while we complete this work. We'd love to hear your feedback on the new style.
Find everything you need to manage your tenancy, find homes for people who need them, support if you are vulnerable or need extra help at home and what to do if you're struggling to pay your rent.
Find out about different tenancy types, how to change or end your agreement, what to do when moving in, how to apply for a garage, and how to report issues in communal areas.
Help with applying for housing, support if you're at risk of homelessness or sleeping rough. What to do if you're the victim of domestic abuse or violence, information on our sheltered housing scheme.
See what we are responsible for, support with damp and mould issues, planned upgrades to council homes and what you need to do to carry out home improvements.
How to report antisocial issues affecting your community's safety. Find out more about how our CCTV network helps safeguard public spaces, support community wellbeing, and assist local services.
Own a flat or maisonette through Right to Buy? Read about your rights and responsibilities, what the council handles, and how to manage things like repairs and service charges.
Our housing performance section provides insight into how Norwich City Council is delivering housing services and engaging with tenants to improve quality and satisfaction.
Find out how to report issues and tell us when you don't get the service you expect from us. See how to get involved in shaping the housing services you receive.
