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My Norwich
Covid alert level for Norwich

The government confirmed on 12 October 2020 that Norwich is in Tier 1 (medium) of the new 3-tier system. Let’s all pull together to help prevent the spread of the virus and avoid further restrictions.

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We’re working hard and concentrating our efforts on what we need to do to deliver essential services and protect the most vulnerable in our society. Please bear with us.

We ask that you only telephone us if you have a genuine emergency so we can concentrate our resources on critical services.

In the meantime, you can access a range of council services online. However, please be aware that if you raise non-urgent enquires, it may take us longer than usual to respond in some cases.

Your patience and understanding is hugely appreciated at this difficult time.

Stay well. Thank you.


Please note that when you start the form you must continue to the end and submit it. You only have 10 minutes to fill out each page and you will not be able to save the form and come back later.

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