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My Norwich
August bank holiday bin collections

Bin collections in Norwich will be a day later than normal over the bank holiday week. Please make sure your bin is out by 7am on your collection day.

Check your revised collection day here

Pay it

You can make payments using our 24-hour secure internet payments service, with most major credit or debit cards..

Pay by direct debit

Spread the cost of your bills over 12 months and choose a monthly payment date if you pay by Direct Debit:

Pay by phone

Pay anytime, any day using the freephone payment hotline 0800 021 7784.

Contact us

If you have any problems carrying out transactions use the online contact us form or call 0344 980 3333, 8am to 5pm, Monday to Friday.