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My Norwich
Coronavirus: advice and support

New national restrictions were introduced on Thursday 5 November. Let’s continue to work together to help prevent the spread of the virus and Protect Norwich.

Latest information

Pay it

You can make payments using our 24-hour secure internet payments service, with most major credit or debit cards.

Pay by direct debit

Spread the cost of your bills over 12 months and choose a monthly payment date if you pay by Direct Debit:

Pay by phone

Pay anytime, any day using the freephone payment hotline 0800 021 7784.

Contact us

If you have any problems carrying out transactions use the online contact us form or call 0344 980 3333, 9am to 4pm, Monday to Friday.