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My Norwich
Coronavirus: information, advice and support

Latest information, service updates and support available for Norwich residents and businesses.

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We’re working hard and concentrating our efforts on what we need to do to deliver essential services and protect the most vulnerable in our society. Please bear with us.

We ask that you only telephone us if you have a genuine emergency so we can concentrate our resources on critical services.

In the meantime, you can access a range of council services online. However, please be aware that if you raise non-urgent enquires, it may take us longer than usual to respond in some cases.

Your patience and understanding is hugely appreciated at this difficult time.

Stay well. Thank you.


Please note that when you start the form you must continue to the end and submit it. You only have 10 minutes to fill out each page and you will not be able to save the form and come back later.

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