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My Norwich

Social Housing Regulation consumer standards and health and safety leads

Under the Social Housing (Regulation) Act 2023, as a social landlord, we are required to have a lead person on matters relating to health and safety, and a lead person to ensure compliance with the consumer standards, as set out in the Act.

Consumer standards lead

Davina Howes, executive director of communities and housing

Davina is responsible for overseeing the delivery of all landlord services and so is responsible for ensuring overall compliance with the Regulator of Social Housing’s Consumer Standards on GOV.UK

If you have any questions or concerns about compliance with the consumer standards, please contact us.

Health and safety lead

Jordan Barr, head of building safety and compliance

Jordan's role is to support residents with issues concerning health and safety and to support the council by highlighting risk and issues where concerns are identified.   

Find information about the Building Safety Act on GOV.UK

If you have any questions or concerns about health and safety issues relating to a council home, please contact us.

Other director and manager roles

  • Tony Wiggins: Director of property (housing)
  • Chris Hancock: Director of Communities and Housing

Housing directors' remuneration and management costs 

Find out about what we spend and how we spend it, including details of salaries and management costs

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