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My Norwich
Covid-19 advice and support

For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe

See our Covid-19 information pages

Blocked drains or gullies

Norfolk County Council is responsible for maintaining blocked drains and gullies on roads and pavements.

Report a blocked drain or gully

Blocked drain affecting a rented property

Private tenants: Report the problem to your landlord in the first instance.

Norwich City Council tenants: Report the problem directly to us using the report a repair form.


Anglian Water is responsible for maintaining public sewers (generally, drains coming from privately owned properties are the owner’s responsibility).

For more information please visit the Anglian Water website or call 08457 145145.